Terms & Conditions

To confirm your trek reservation with Himalaya Guide Nepal Pvt. Ltd., a non-refundable deposit of 20% of the total trek cost per person is required at the time of booking.

The remaining balance of 80% is payable upon your arrival in Kathmandu prior to trek departure. Payment can be made in USD cash, EUR, GBP, or by credit card (Visa/Mastercard subject to a 3.5% bank processing fee).

Comprehensive travel insurance is mandatory for all clients participating in high-altitude treks in Nepal. Your policy must specifically cover:

• High-altitude trekking up to 5,500 meters (18,000 ft).
• Emergency helicopter evacuation and search & rescue operations.
• Medical treatment and hospitalization expenses in Nepal.
• Flight delays, trip cancellation, and lost or delayed baggage.

Flights between Kathmandu/Ramechhap and Lukla operate in visual mountain flying conditions. Severe weather, cloud cover, or heavy winds can cause delayed or cancelled flights.

Himalaya Guide Nepal Pvt. Ltd. is not liable for extra expenses incurred due to weather delays (such as extra hotel nights in Kathmandu or Ramechhap). We strongly advise scheduling 1 to 2 buffer days in Kathmandu after your trek.

If flights are cancelled, optional helicopter transport can be arranged at an additional cost (typically USD 300 to USD 500 per seat, subject to availability).

If you need to cancel your trek, notice must be received in writing via email. The following fee structure applies:

• More than 30 days before departure: Deposit held for future travel (valid for 2 years).
• 15 to 30 days before departure: 25% of total trek price forfeited.
• 7 to 14 days before departure: 50% of total trek price forfeited.
• Less than 7 days or after trek commencement: 100% of total trek price forfeited. No refunds are given for early departure from the trek due to illness or personal reasons.

Your guide has complete authority on matters of safety. If a guide deems that a trekker is suffering from severe Acute Mountain Sickness (AMS), HAPE, HACE, or physical exhaustion, the guide reserves the right to stop the trekker’s ascent or order an immediate descent.